Last Updated: [2025.05.27]
The company responsible for your data (the “data controller”) is: BVR Co., Ltd.
This Privacy Policy applies to the Service, (here we say "Mel”, interchangeably).
It goes without saying, we can’t help you develop a meaningful connection with your AI Partner without you providing some information about yourself, such as basic profile details and preferences for your AI partners. Using our service also generates information, including details like when you logged in and how you used the service. Additionally we may also collect data from third parties when you upload information from your account on another platform. Check out the table below for more details.
| Data you give us | |
|---|---|
| Categories | Description |
| Account Data | When you create an account, you may provide us with basic information for your account to be set up, such as your email address, date of birth, profile picture, language preference. Your information for your account may be shared from other platforms (e.g., Google or Apple) if you create an account through those platforms. |
| Profile Data | When you complete your profile, you may choose to share additional details about yourself, such as your gender, preferences, approximate location, and more. Some of this data may be considered sensitive or special in certain countries, such as details about sexual orientation. By choosing to provide this data, you consent to us using it as laid out in this Privacy Policy. |
| Purchase Data | When you make a purchase, request a refund, we keep the details of the transaction (e.g., what you purchased, the date of the transaction, and the price). The exact data depends on the payment method you choose. When you pay, request a refund, you provide your debit or credit card number or other financial info. |
| Content | When you use our service, you may provide us with photos, videos, audio, text and other types of content, such as your chats with your AI Partner. |
| Survey and Research Data | We occasionally conduct surveys, focus groups, or market studies for research purposes. By choosing to participate, you provide us with information necessary to process your entry and participation, as well as your responses to our questions and your feedback. |
| Customer Support Data | When you contact us, you provide information that may be necessary to address your inquiry. Other individuals may also submit queries or reports involving you. Additionally, our moderation tools and teams may collect additional data as part of their investigations. |
| Social Media Data | You may choose to share data with us through your accounts on other platforms (e.g., Facebook, Instagram, Spotify, Google or Apple). For example, this may occur if you upload data, such as photos or playlists, from these platforms onto our service. |
| Data generated or automatically collected | |
|---|---|
| Categories | Description |
| Usage Data | Using the service generates data about your activity, including how you use it (e.g., when you logged in, features you’ve been using, actions taken, information shown to you, referring webpages, ads you interacted with) and how you interact with your AI partners. We may also receive data related to interactions you have had with our ads on third party’s websites or apps. |
| Technical Data | Using the service involves the collection of data from and about the device(s) you use to access our service, including hardware and software information such as IP address, device ID and type, apps settings and characteristics, app crashes, advertising IDs and identifiers associated with cookies or other technologies that may uniquely identify a device or browser. For more information about cookies, see our Cookie Policy. |
| Other data we collect with your permission/consent | |
|---|---|
| Categories | Description |
| Geolocation Data | If you grant us permission, we may collect your geolocation (latitude and longitude) from your device. If you decline permission, features that rely on precise geolocation may not be available to you. |
The main reason we process your data is to provide our service to you and improve it over time. That includes allowing you to create and communicate with your AI partners, personalizing your experience, endeavoring to ensure the safety and security of you and all our members, and helping you make the most of our service. Read on for a more detailed explanation.
| Purposes for processing your data | Grounds for processing your data | Categories of data processed (Those are described in Section 3 of this Policy) |
|---|---|---|
| To enable you to use our service, including: • Creating and maintaining your account and profile on our service • Operating and maintaining the various features of our service • Responding to your requests and questions • Monitoring the functioning of our service and troubleshooting and fixing issues as needed | • Performance of our contract with you • Your consent (where sensitive data or other type of data that requires consent is processed) | • Account Data • Profile Data • Content • Purchase Data • Third Party Data • Customer Support Data • Social Media Data • Usage Data • Technical Data • Geolocation Data |
| To operate advertising and marketing campaigns, including: • Performing marketing campaigns promoting our service on third-party platforms and measuring their effectiveness • Communicating with you about products and services we believe may interest you | • Consent (where required under applicable law) and otherwise our legitimate interest. It is in our legitimate interest to promote our service and to show ads to our members which are tailored to their interests, as a way to improve their experience and help fund the parts of our service which are free | • Account Data • Profile Data • Usage Data • Marketing, Survey and Research Data • Technical Data |
| To improve our service and create new features and services, including: • Running focus groups, market studies and surveys • Analyzing how our service is used • Reviewing interactions with customer care teams to improve service quality • Making AI Partners better, developing and improving new features and services, including through machine learning and other technologies, and testing them • Conducting research and publishing research papers using aggregated data • From time to time, performing analyses to improve our service and design new ones, which may involve anonymizing your data | • Performance of our contract with you • Our legitimate interest: It is in our legitimate interest to improve our service over time • Consent where required under applicable law (e.g., we may process data deemed sensitive or special in certain countries to help make sure that the various communities using our service are being treated fairly and equitably and that our service remains diverse and inclusive) | • Account Data • Profile Data • Content • Purchase Data • Survey and Research Data • Third Party Data • Customer Support Data • Social Media Data • Usage Data • Technical Data |
| To keep you and other members safe on our service including: • Preventing, detecting and combating violations of our Terms, fraud and other illegal or unauthorized activities • Developing and improving tools to prevent, detect and combat violations of our Terms, fraud and other illegal or unauthorized activities • Preventing recurrences by preventing individuals who violate our Terms from creating new accounts • Informing individuals who submit a report about the actions we have taken • Verifying your identity • Securing payments and combating financial fraud | • Performance of our contract with you • Our legitimate interest: It is in our legitimate interest and that of our members to keep them safe • Protection of the public interest as well as your vital interests and that of other members • Compliance with legal obligations that apply to us such as taking down illicit content | • Account Data • Profile Data • Content • Purchase Data • Third Party Data • Customer Support Data • Usage Data • Technical Data |
| To comply with applicable law, establish, exercise and defend legal claims & rights, including: • Preserving data to comply with, and demonstrate compliance with, applicable law • Supporting investigations and defending potential or ongoing litigation, regulatory action or dispute • Responding to lawful requests from law enforcement, courts, regulators, and other third parties • Reporting illegal or infringing content to law enforcement, government or other authorities • Establishing, exercising, or defending ongoing or threatened claims • Sharing data with law enforcement or AI partners to combat abusive or illegal behavior | • Our legitimate interest: It is in our legitimate interest to comply with applicable law and protect ourselves, our members and others, including as part of investigations, legal proceedings and other disputes • Protection of your vital interests and that of other members • Compliance with legal obligations applying to us such as responding to law enforcement requests for information | The categories of data shared will vary based on the specific circumstances surrounding each obligation, compelling interest or dispute |
Sensitive data
The Services allow you to input information that may be sensitive and subject to special protections under applicable laws. This section explains how we use and protect sensitive information. Welcome to BVR Privacy Policy.
In order for us to operate the service, some of your information may be shared with our service providers. Read on for more details.
| Recipients | Reasons for sharing | Categories of Personal Data |
|---|---|---|
| Service providers/partners | We share data with vendors or partners who help us operate, promote and improve our service. They provide us services such as data hosting and maintenance, analytics, customer care, marketing, advertising, payment processing, legal support, and security operations. | Depending on the service provided by the vendor or partner, it may include: • Account Data • Profile Data • Content • Purchase Data • Survey and Research Data • Third Party Data • Customer Support Data • Social Media Data • Usage Data • Technical Data • Geolocation Data |
| Advertising vendors | We may publish ads promoting our service on third-party sites and apps. Some of our advertising vendors enable us to transform your email address, advertising identifiers or phone number into an identifier that can’t be used to identify you personally and then use that unique identifier to either exclude you from our marketing campaigns, or to target our ads at an audience that is similar to you in terms of background, interests or app usage. | Depending on the service provided by the vendors, it may include limited information from the following categories: • Account Data • Profile Data • Usage Data • Technical Data |
| Law enforcement authorities | We may disclose your data to: (i) comply with a legal process, such as a court order, subpoena or search warrant, government / law enforcement investigation or other legal requirements; (ii) assist in the prevention or detection of crime; (iii) protect the safety of any person; and (iv) establish, exercise or defend legal claims. | The categories of data shared will vary depending on the specific circumstances surrounding the request, but it often can include: • Account data • Profile Data • Content • Purchase Data • Customer Support Data • Third Party Data • Social Media Data • Usage Data • Technical Data • Geolocation Data |
| In the context of merger and acquisition | We may transfer your data if we are involved, whether in whole or in part, in a merger, sale, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy or other change of ownership or control. | The categories of data shared will vary based on the type of corporate transaction. It may include the entire organization data or only a specific subset of it. |
Our services are global and your information may be stored and processed in the United States or other countries outside your own. These countries may have data protection laws that differ from those in your country, and under certain circumstances, data may be accessible to law enforcement and national security authorities. By using the Services or providing us with any information, you consent to the collection, processing, maintenance, and transfer of such information in and to the United States and other applicable countries. Please note that the privacy laws in these countries may not be as comprehensive as, or equivalent to, those in the country where you reside or hold citizenship.
Opt-out of marketing communications
You may opt out of marketing-related emails and other communications by following the opt-out or unsubscribe instructions in the communications you receive from us or by sending an email to support@bvrly.ai. Please note that you may continue to receive service-related and other non-marketing emails and communications from us.
Opt-out of selling personal information and sharing for targeted advertising
We may use third-party analytics services and online advertising services, allowing them to collect information about your visit to the Services using cookies and other tracking technologies. For more detail, please refer to Cookie Policy. Also you can opt out of these disclosures and limit our use of tracking technologies as described in our Cookie Policy.
Limit our use of sensitive data
If you choose to provide sensitive personal information, we will use that information only to facilitate your conversation with your AI companion and as described in the “Sensitive information” section above. If you do not want us to process your sensitive information for these purposes, please do not provide it. You may request that we delete information you have provided as set out in the “Personal information requests” section below.
Personal information requests
You have the right to: (a) request access to your data; (b) request rectification of your data; (c) request erasure of your data; (d) withdraw your consent to the processing of your data; (e) request restriction of processing of your data; and (f) object to the processing of your data.
You can exercise any right that you may have under applicable privacy law and inquire or complain about this Privacy Policy by contacting us at support@bvrly.ai. We will respond to such requests in accordance with applicable data protection law. Keep in mind, we may not be able to accommodate all requests, such as if we are unable to authenticate your identity, if the request is unlawful, if it may infringe on the privacy of another member, or if it would prevent us from providing our service. If we cannot accommodate your request, we will promptly inform.
For your protection and the protection of all of our members, we may ask you to provide information to verify your identity or authority to act on behalf of a member before addressing your requests. We would not want someone else to get in control of your data!
In certain countries, you have the right to lodge a complaint with the appropriate data protection authority if you have concerns about how we are processing your personal data.
The Service is restricted to individuals who are 18 years of age or older. We do not allow individuals under the age of 18 to use our platform. If we discover that individuals under the age of 18 are using the Service, we will promptly block their access and delete their account. If you believe that a minor under the age of 18 has provided personal information to us through the Service, please contact us, and we will endeavor to delete that information from our databases.
We keep your information for the time necessary for the purposes for which it is processed. The length of time for which we retain information depends on the purposes for which we collected, how use it used, and your choices. After this period, we may delete or aggregate the information. We may also retain and use this information as required to comply with our legal obligations, resolve disputes, and enforce our agreements.
Residents of Nevada
If you are a resident of Nevada, you have the right to opt-out of the sale of certain personal information to unaffiliated parties. can exercise this right by contacting us via support@bvrly.ai with the subject line “Nevada Do Not Sell Request” and providing us with your name and the email address. We do not currently sell your personal information as sales are defined in Nevada Revised Statutes Chapter 603A.
Residents of California
The California Consumer Privacy Act (“CCPA”) sets forth certain obligations for businesses that “sell” or “share” personal information. Where we refer to “sell” or “share” (or their variants) in quotes, we are referring to those terms as uniquely defined in the CCPA. We do not currently “sell” personal information; however, we may use third-party analytics services and online advertising services that may result in the “sharing” of online identifiers (e.g., cookie data, IP addresses, device identifiers, general location information, and usage information) with advertising vendors to advertise the Services on other websites. If you would like to opt out of our “sharing” of your information for such purposes, you may do so by using the tools described in the “How to Control Cookies” section in the Cookie Policy, which are also available here. We do not knowingly “sell” or “share” the personal information of children under 16.
Do-Not-Track disclosure
We do not respond to browser-initiated Do Not Track signals, as the Internet industry is currently still working on Do Not Track standards, implementations, and solutions.
This policy may change over time. We’re always looking for new and innovative ways to help you build meaningful connections and strive to make sure explanations of our data practices remain up-to-date. We will notify you before material changes take effect so that you have time to review the changes.
If you have questions about this Privacy Policy, do reach out to us support@bvrly.ai .