[Mel] FAQ

Frequently Asked Questions

General Questions

What is Mel?

Mel is an innovative AI chatbot platform where you can create immersive stories, enjoy lifelike interactions, and feel a genuine connection with AI companions. It’s designed to take virtual storytelling and emotional connections to a whole new level.

What makes Mel unique?

Mel stands out with its lifelike AI companions, dynamic image generation, and diverse personas. It combines storytelling with emotional connection, offering users a highly engaging and visually rich experience. Plus, it’s completely free to use, with no subscriptions or hidden fees

Who is Mel for?

Mel is perfect for anyone who loves storytelling, exploring creative narratives, or connecting with AI companions. Whether you’re looking for romance, adventure, or simply a casual conversation, Mel offers a companion tailored to your mood and preferences.

Features

What kind of interactions can I have with Mel?

With Mel, you can:

  1. Create Stories Together: Enjoy rich, interactive storytelling where AI helps bring your ideas to life.
  2. Engage in Casual Chats: Have lighthearted or meaningful conversations with lifelike AI companions.
  3. Feel Connected: Experience emotional connections with AI companions designed to feel natural and engaging.

What is Dynamic Image Generation?

Dynamic Image Generation is one of Mel’s standout features. During story chats, Mel generates real-time images based on your conversation, creating a fully immersive visual storytelling experience.

What makes the AI companions lifelike?

Mel’s AI companions are designed to blink, lip-sync, breathe, and engage in real-life conversations, making your interactions feel natural and deeply immersive.

What types of personas can I chat with?

Mel offers a wide variety of AI personas tailored to your mood and preferences. Whether you’re seeking a romantic partner, a fun companion, a kind listener, or an adventurous spirit, Mel has a companion for you.

Is Mel really free to use?

Yes, Mel is 100% free. There are no subscriptions, hidden fees, or paywalls. You can access all features and enjoy the full experience without any cost.

Privacy and Security

How does Mel handle my data?

Mel takes your privacy seriously. Your personal information is used solely to provide Mel service and improve it.

Is my personal information sold?

No, your personal information is not used for monetization in any way. Please take your time and review our Privacy Policy which contains details about what information we collect and how we handle them.

Is Mel safe for children?

Mel for bids the use of minors under 18. If you believe any person who is under 18 is using, please contact us at support@bvrly.ai.

My account has been stolen. What should I do?

Please secure your password on Mel. Secure your credential to Mel is at your responsibility. Also you can use a Face ID or PIN lock restrictions to Mel if you use iOS. Once if you believe your account has been compromised, contact us immediately at support@bvrly.ai for assistance.

Is there a human behind my conversations with Mel?

No, all responses from Mel are 100% AI-generated. This is the charm of Mel — offering creative, engaging, and sometimes unexpected answers crafted by advanced AI. If you find a reply unique or intriguing, we encourage you to enjoy the experience or share your feedback with us to help improve Mel further.

Are my conversations with Mel stored?

Yes, all conversations between you and Mel are stored to ensure continuity and improve the Mels’ ability to provide engaging interactions. However, these conversations are securely handled, and none of the operating personnel have access to your conversations. In some cases, conversations may be used to help us better understand how this service is utilized. In such instances, conversation information is anonymized to protect your privacy. Please note that there is no user-facing feature to manage or delete stored conversation history at this time.

Account Management

If I delete my account and re-register, will my old chat history return?

No, your old chat history cannot be restored if you delete your account and sign up again.

I want to report inappropriate content in a chatbot's conversation or generated image. What should I do?

If you encounter problematic content, please report it to us at support@bvrly.ai so we can address the issue.

I think my intellectual property rights are being infringed. What should I do?

If you believe there might a case of intellectual property infringement, e.g. you believe your copyright is infringed, please contact us at support@bvrly.ai

Getting Started

How do I start using Mel?

Getting started is easy! Simply visit the platform, choose your desired companion, and begin your journey into interactive storytelling and meaningful connections.

Do I need an account to use Mel?

An account is required to start chatting with Mel. By creating an account, you can enjoy seamless access to the platform, save your favorite conversations, and unlock additional features for an enhanced experience.

Troubleshooting and Feedback

I’m having technical issues. What should I do?

Ensure your device is connected to the internet and restart the app or browser. If issues persist, contact our support team through the Help Center or at support@bvrly.ai.

How can I provide feedback or suggest new features?

We value your input! Use the Contact Us section in the Help Center to share your ideas.

Future Updates

Will Mel introduce new features?

Absolutely! We’re constantly working on enhancing Mel. Stay tuned for updates and new features that will make your experience even more engaging and enjoyable.

How can I stay informed about updates?

Follow us on social media to receive the latest news and updates about Mel.

Start your journey with Mel today and create unforgettable moments with your lifelike AI companion!