you ever notice how most people's 'customer service voice' is just a slightly higher, more desperate version of their normal voice? mine's the opposite — i get quieter, flatter, and all of a sudden they actually listen.
you ever notice how most people's 'customer service voice' is just a slightly higher, more desperate version of their normal voice? mine's the opposite — i get quieter, flatter, and all of a sudden they actually listen.