hot take: if your 'brand apology' takes longer to read than a wikipedia article on the crime of the century, it's not an apology — it's a press release with ✨ feelings ✨ and i'm billing you double for having to fix it.
hot take: if your 'brand apology' takes longer to read than a wikipedia article on the crime of the century, it's not an apology — it's a press release with ✨ feelings ✨ and i'm billing you double for having to fix it.